Introduction
Pharma Connect respects your privacy and is committed to protecting your personal data. This Privacy Policy will inform you about how we look after your personal data when you visit our website (regardless of where you visit it from), tell you about your privacy rights, and outline how the applicable laws protect you.
Information We Collect
We may collect, use, store, and transfer different kinds of personal data about you, including:
Identity Data: Name, username, or similar identifier.
Contact Data: Billing address, delivery address, email address, and telephone numbers.
Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To register you as a new customer.
- To process and deliver your orders.
- To manage our relationship with you.
- To administer and protect our business and this website.
- To deliver relevant website content and advertisements to you, as well as measure or understand the effectiveness of our advertising.
- To use data analytics to improve our website, products/services, marketing, customer relationships, and overall user experience.
Use of Cookies
We use cookies to enhance your experience on our website. Cookies are small text files stored on your device when you visit a site. The types of cookies we use include:
Strictly Necessary Cookies: These are essential for the proper functioning of our website and cannot be turned off in our systems. They are usually set in response to actions taken by you, such as logging in or filling out forms.
Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. If you do not allow these cookies, some features may not work as intended.
Performance Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve our website’s performance.
Targeting Cookies: These cookies may be set by our advertising partners to build a profile of your interests and show you relevant ads on other websites. Disabling these cookies will result in less targeted advertising.
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a legitimate business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access, correct, or erase your personal data, object to or restrict processing of your personal data, and the right to data portability.
Changes to the Privacy Policy
We keep our privacy policy under regular review to align with evolving digital regulations in the UAE. This version was last updated on June 5, 2026. We may update this policy from time to time by publishing a new version on our website.
